Perfect for students seeking to develop their skills in customer service and engagement, this intuitive cluster introduces students to professional development, prioritising and monitoring work tasks and the relationship customer engagement activities in their role has with their organisation and industry.
Learning Resources ($550) currently under develoopment and include:
- Learning Activities
- Facilitator Guide
Assessment Resources Package ($550) available now and includes:
- Trainer Benchmark
- Candidate Version
- Learning Plan Template
Add assessment and learner resources to your order for just $1100!